The information contained herein is subject to change without notice.
This page discloses to our subscribers and non-subscribers our policies concerning the use of personal information. This page explains what information we gather, how it is used and stored, and how you can change it.
CounterVest.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
"You" or "Your" means you as a participant in or as a user of the CounterVest.com website. "We" or "Our" or "Us" means CounterVest.com. "Our site" means CounterVest.com.
All information transmitted, printed or otherwise submitted to CounterVest.com via this website shall be deemed to be the property of CounterVest.com and CounterVest.com shall be free to use such information for any lawful purpose as detailed herein.
This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.
We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.
Any questions you may have about our policies can be directed to our support staff.
We automatically collect and/or track the following:
Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser); information knowingly provided by you through on-line forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information; information, user specific or aggregate, on what pages our visitors access; and E-mail addresses of visitors that communicate with CounterVest.com via e-mail.
Use of Data Collected
We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.
Disclosure of Data to Third Parties
If you choose to provide personal information, it will be used for the following purposes: considering you for a CounterVest.com product; as required by law; and for marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.
Your Opt-Out Rights
You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the "Unsubscribe" link at the bottom of every email we send you, or by sending your request, in writing, via email to: infosATCounterVestDOTcom (Please replace "AT" with @ and "DOT" with .)
We Do Not Intend to Collect Data from Children
The information and services provided to us or our affiliates, sponsors, and advertisers are not intended to be viewed by children (under 18 years old). No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside CounterVest.com. No part of CounterVest.com’s web site is structured to attract anyone under the age of 18.
Our Right to Contact You
Our Right to Change
Our Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: infosATCounterVestDOTcom (Please replace "AT" with @ and "DOT" with .)
Anti Spam Policy. Can-Spam Act Compliance
CounterVest.com is dedicated to ensuring compliance with the 'Can-Spam Act', which took effect January 1, 2004. You may receive email from CounterVest.com in the following circumstances: Acknowledging your application has been received and requesting additional action Requests for additional information to support your current application Response to your inquiries regarding the status of your transactional requests Thanking you for your valued business advertisements for our products, services, changes in services, new product availability advertisements for third party products and services where we have determined that such product or service may be of interest to our customers
To ensure compliance with the Can-Spam Act, CounterVest.com has implemented the following guidelines for email delivery:
All emails sent to you by CounterVest.com will clearly identify CounterVest.com as the sender. FROM / SENDER: [email protected] (NOTE: The actual sender will alter from department to department, but all from addresses will end with @CounterVest.com.
The Subject Line of any email you receive will always accurately describe the subject matter of the email.
Any email from CounterVest.com will include the ability to unsubscribe from future email messages.
Unsubscribing will ensure the customer is removed from ALL lists at CounterVest.com; this excludes customer service emails regarding the processing and status of a current product.
All emails sent to you directly by CounterVest.com include valid postal address information in the footer. All third party marketing partners are required to comply with the Can-Spam Act.
Emails sent to you directly by CounterVest.com will include an email address and physical address where you can send suggestions, complaints or other correspondence.
Information for ISPs
Web site: CounterVest.com
Email Address: supportATCounterVestDOTcom
(Please replace "AT" with @ and "DOT" with .)
CounterVest.com understands consumers' concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. CounterVest.com and its affiliated sites use only an "opt-in or opt out" method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that follow the same set of policies. CounterVest.com email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.
From time to time, CounterVest.com will enter into an arrangement with a third party website to allow individuals to opt into our marketing program on those third party websites. In each case the third party websites have represented and warranted to us, among other things,
that the data was collected voluntarily from individuals on website registrations and co-registrations,
that the sellers have a right, under any applicable privacy statements, to transfer the data to us, and
that CounterVest.com has the right to send marketing offers to the individuals.
We hope this information satisfies any questions or concerns you may have regarding the email practices of CounterVest.com. If you have additional questions or wish to discuss this matter further, please contact us at: supportATCounterVestDOTcom (Please replace "AT" with @ and "DOT" with .)
Tracking Page Usage
We tally the number of accesses to the pages and all of the registration pages that connect to the subscription process. The statistics on the pages allow us to keep an accurate count on visits to the site that aren't robots or random hits, since we expect only the interested potential subscribers will view our web site. These statistics help us to evaluate and improve our product for potential and current subscribers. We also tally how many times each of our subscribers log-on to the service so as to track the bandwidth that the site uses to provide content.
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible). We collect the e-mail addresses of those who communicate with us via e-mail, payment information (e.g., credit card number and billing address).
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at [email protected]
If you feel that this site is not following its stated information policy, you may contact us at [email protected]
Credit Card Protection
Paypal transactions are through Paypal and not stored on our server in anyway.
All credit card numbers that are sent to our web site are encrypted during transmission for user protection and privacy. The numbers stay encrypted while on our billing server. Only authorized CounterVest.com employees responsible for monthly billing have access to unencrypted numbers.
Corrections, Upgrades, or Updates
We collect personal information on our subscribers exclusively for billing purposes. It is essential to the billing process that our subscribers' names, addresses, expiration dates, etc. be as up-to-date as possible. Subscribers can, at any time, email to initiate changes or requests for updates to any of their personal information. We reserve the right to elicit updates from our subscribers, e.g., a subscriber may be asked to email or call us to update their account information.
Since we are a user-driven service, anyone wishing to make suggestions about improving the service or levee a complaint is always welcomed and considered carefully. Suggestions and complaints are accepted by email. Keep the suggestions coming - we are always looking for ways to add value to CounterVest.com and make site usage as friendly as possible.